Please consult the FAQ below for potential answers to your inquiry. ◆Checking Purchased Products https://help.vivionblue.com/hc/en-us/articles/33980420367769 ◆Payment status on my purchase history is stuck on "authorization complete". https://help.vivionblue.com/hc/en-us/articles/34129319491993
Currently, some payments are taking slightly longer than usual to be processed. Please allow up to 24 hours after placing your order for your payment to be confirmed. Once confirmed, you will be able to access your serial number.
*Please copy & paste the product name from the purchase email or sales page.
*If you purchased multiple sets of points, please write them as 500, 1000, etc.