Regarding inquiries (applications) for product defects or flaws, including initial defects, for the following products, please contact the manufacturer, final Inc.
▶ Applicable Products
- COTSUBU for ASMR Blue Archive Edition -YUUKA Ver.-
- COTSUBU for ASMR 3D Blue Archive Edition -HINA Ver.-
- ZE300 for ASMR Blue Archive Edition -KAYOKO Ver.-
- ZE300 for ASMR Atelier Ryza 3 Edition -Ryza Ver.-
- ZE500 for ASMR GODDESS OF VICTORY: NIKKE Edition -Anis: Star Ver.-
*As of September 28, 2026
final Inc. Repair Application Page
https://final-inc.my.site.com/mypage/s/ToiawaseList/MoshikomiPage
*To apply for a repair with final Inc., member registration and a proof of purchase (image) are required.
Please register as a member first.
For the proof of purchase, please prepare an image of the packing slip included with the product, or a screenshot of your [ viviON BLUE Purchase History ].
*The application page above belongs to final Inc., so we are unable to answer detailed questions regarding it.
Thank you for your understanding.
■How to Apply
- Please click the "Login to Official Site (公式サイトログイン)" button on the repair application page.
- Enter the email address and password registered on the final Inc. official websiteto log in.
- Select the brand name and product name of theapplicable product.
- Enter the symptoms and click the repair diagnosis button.
- If it indicates that repair is available, please upload your proof of purchase.
- Please follow the on-screen instructions to complete and submit your application.